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Hospitality

Empowering Guests and Staff with Reliable, High-Performance Wi-Fi Solutions

Hospitality Wi-Fi Solutions



In the hospitality industry, reliable Wi-Fi is no longer a luxury; it’s a necessity. At Utility Networks, we understand that every business has unique connectivity needs. That’s why we offer subscription-free Wi-Fi solutions for every budget, tailored for hospitality businesses. This ensures seamless connectivity for your guests without ongoing fees.

Essential Features for Hospitality Wi-Fi


Guest Wi-Fi Access

Offer speedy, easy to access Wi-Fi for your guests to keep them connected wherever they are visiting.

Ease of Use

Simple to install solutions. No special config required, effectively manages itself.

Captive Portals 

Customise the guest login experience with branded captive portals, enhancing the customer experience and gathering valuable data.

Streamlined Cloud Management

Manage your network effortlessly with cloud based tools for real-time monitoring and troubleshooting.

Indoor and Outdoor Coverage

Provide seamless connectivity in indoor and outdoor areas, without disruption.

High Density Support

Handle large crowds during events or peak hours with ease.

Cost Effectiveness

Enjoy the benefits of top-tier Wi-Fi without the ongoing costs, enhancing the guest experience while keeping expenses low. Free cloud management options, no onsite controller needed!

Business Types We Serve

Hotels and Resorts

          

Hotels and resorts require fast, reliable Wi-Fi across a range of locations: guest rooms, lobbies, conference rooms, and recreational areas. We provide solutions that enhance guest satisfaction and drive repeat visits.

Features: Guest Wi-Fi Access, High-Density Support, Captive Portals, Indoor/Outdoor Coverage.

Suggested Solutions: Grandstream (Budget), Plasma Cloud (Mid-Range), Ruckus (High-End)

Recommended Placements: Guest rooms, conference rooms, common areas, and outdoor spaces.

Read Westport Woods Hotel & Spa Case Study

Holiday Parks and Campsites



Our outdoor friendly Wi-Fi solutions provide reliable connectivity for guests in cabins, caravans, lodges, and recreational areas, tailored for rugged environments like holiday parks and campsites.

Features: Guest Wi-Fi Access, Captive Portals, Outdoor Coverage, Extended Range Connectivity.

Suggested Solutions: Grandstream (Budget Indoor/Outdoor), Plasma Cloud (Mid-Range Indoor/Outdoor), Ruckus (High-End Indoor/Outdoor), Tachyon Networks (Point-to-Point/Multipoint for Backhaul Connectivity).

Recommended Placements: Cabins, lodges, caravans, office, outdoor recreational areas.

Restaurants, Cafés, and Pubs


Reliable Wi-Fi enhances the dining experience in restaurants, cafés, and pubs. Quality Wi-Fi encourages longer stays and boosts customer satisfaction.

Features: Captive Portals, Guest Wi-Fi Access, Indoor/Outdoor Coverage.

Suggested Solutions: Grandstream (Budget), Plasma Cloud (Mid-Range), Ruckus (High-End)

Recommended Placements: Dining areas, outdoor seating, and guest waiting areas.

Event Venues


Event venues encompass a wide range of spaces, including conference centres, art galleries, wedding venues, and exhibition spaces. Each requires reliable, high-speed Wi-Fi to support large numbers of users and events.

Types of Venues: Conference Centres, Wedding and Banquet Halls, Art Galleries, Exhibition Spaces, Music and Performance Venues, Theatres, and Cinemas.

Features: High-Density Support, Captive Portals, Guest Wi-Fi Access.

Suggested Solutions: Plasma Cloud (Mid-Range), Ruckus (High-End)

Recommended Placements: Main event spaces, breakout rooms, exhibit areas, and registration zones.

Read Saatchi Gallery Case Study

Cloud Management Options

Plasma Cloud: Subscription-free cloud service ideal for cost-effective monitoring and management.

Grandstream: Subscription-free cloud solution providing network insights and management control.

Ruckus: Flexible options: Ruckus Unleashed for smaller networks and Ruckus Cloud for comprehensive, large-scale management.

Get in Touch

Ready to upgrade your connectivity? Contact us to find your ideal solution.

Let’s Connect: +44 (0)1275 395 118 sales@utilitynetworks.co.uk


Frequently Asked Questions

Why is having strong Wi-Fi important for hospitality venues?

Guests expect fast, reliable Wi-Fi, whether for leisure or business needs. A strong Wi-Fi connection can significantly improve guest satisfaction and is often a deciding factor in choosing a venue. Reliable connectivity also supports services like check-ins and taking orders etc.

What types of Wi-Fi solutions are best suited for hospitality venues?

Different venues have varying needs. Hotels may require widespread coverage for multiple floors, restaurants may need robust connections in high-density areas, and event venues benefit from high-capacity solutions. Customised solutions can help ensure each type of venue has optimal coverage and performance.

How can a Wi-Fi network be designed to handle high guest numbers?

Hospitality venues can use scalable Wi-Fi solutions that manage large numbers of simultaneous connections without compromising speed. This often involves using high-capacity access points, setting up multiple access zones, and implementing load-balancing features.

Can we create a separate Wi-Fi network just for guests?

Yes, it’s highly recommended. A separate guest network enhances security and allows you to control guest access without impacting internal systems. You can also set up customised guest login pages and usage restrictions to manage bandwidth.

What are the benefits of having cloud managed Wi-Fi?

Cloud managed Wi-Fi allows you to monitor and control your network remotely, which is particularly useful for venues with multiple locations. This setup can help identify and resolve connectivity issues in real time, ensuring consistent service for guests.

How can we make sure our Wi-Fi network is secure?

Security is essential. Consider implementing separate networks, using secure logins for guests, regularly updating firmware, and monitoring for any unusual activity. This approach can protect your network from unauthorised access and ensure guest data privacy.

What factors affect Wi-Fi performance in a hospitality environment?

Building materials, layout, and device congestion can all impact performance. For example, concrete walls may require additional access points to maintain a strong signal. Each environment is unique, so proper planning and equipment placement are key.

How can we provide reliable outdoor Wi-Fi for areas like patios and event spaces?

Outdoor Wi-Fi requires durable, weather-resistant equipment and often additional access points for wide, open spaces. Strategically placed equipment can ensure strong, stable coverage in outdoor areas.

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