Why Hotel Wi-Fi Matters?

Wi-Fi is one of the top guest expectations. It’s no longer a luxury — it’s essential. Whether guests are streaming Netflix, joining Zoom meetings, or uploading photos, they expect fast and seamless internet access throughout their stay.

Beyond guest experience, your operations depend on connectivity — from booking systems and smart locks to POS and CCTV.

What We Offer

• Reliable Room-to-Room Coverage: Grandstream, Plasma Cloud, and Ruckus access points ensure consistent signal in every room, corridor, and lobby.
• Cloud Management: View performance, reboot devices, and apply updates remotely with no technical background needed.
• Custom Guest Portals: Brand your login experience and offer free or paid tiers of access using vouchers or time limits.
• 4G/5G Failover: Keep guests connected even when broadband goes down with cellular backup using Teltonika routers.
• No Licence Fees: Use free cloud platforms to keep costs predictable and manageable.

9 Common Hotel Wi-Fi Challenges and How We Solve Them

1. Inconsistent Room Coverage

Challenge: Guests in corner rooms or top floors often suffer poor signal.

Solution: We plan Wi-Fi coverage per floor, ensuring every room has a strong, dedicated connection.

2. Slow Speeds During Busy Hours

Challenge: Networks slow to a crawl when everyone logs on after check-in.

Solution: Our routers and APs use load balancing and bandwidth controls to keep service consistent.

3. Guests Sharing Login Details

Challenge: One code used by multiple people reduces control and bandwidth.

Solution: Guest login portals with voucher limits and per-device access controls.

4. Network Congestion & Load Spikes

Challenge: Peak-time streaming or conferences can overwhelm standard networks.

Solution: Prioritise traffic using QoS, segment networks, and choose access points built for density.

5. Guest vs. Staff Networks

Challenge: You need guest access, staff access, and operational device security.

Solution: Use VLANs and SSID segmentation to keep networks secure and separate.

6. Thick Walls & Complex Layouts

Challenge: Older or larger hotels can have signal dead zones.

Solution: Use mesh enabled access points or wireless bridges to reach every area without re-cabling.

7. No In-House IT Team

Challenge: Managing updates and troubleshooting without technical staff.

Solution: Simple cloud dashboards with remote access and UK-based support when needed.

8. Budget Constraints

Challenge: Need enterprise-grade Wi-Fi at a manageable price.

Solution: Choose from Grandstream, Plasma Cloud, or Ruckus — all with no ongoing licence fees.

9. Multi-Property Management

Challenge: Hotel groups want consistency across all sites.

Solution: Centrally manage all your hotels from one cloud dashboard with visibility across every location.

Read our Westport Woods Hotel & Spa case study to see how we delivered results.