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This company is extremely helpful and I fully recommend using them. I had a Wi-Fi system installed 5 years ago to supply customers staying on our campsite. The equipment is still going strong. I recently had issues with a cable and thanks to Jamie and free advice he put me down the line of replacing the old cable with new. I’d fully recommend and the back up support is supurb.
We got in touch with Utility Networks for advice on maintaining connectivity while working on remote construction sites with weak or no mobile network coverage. They understood our requirements and were confident in their recomendations. They have provided a cost effective package including an antenna, router and WiFi access point which all work astonishingly well. We now have a good 4g data connection with excellent WiFi suitable for internet and calls in remote locations where mobile phones receive no signal. First class and very quick service from Jamie we were up and running in a couple of days from first contact. Would strongly recommend.
Very helpful service, greatly appreciated! Helped me to find the right router and accessories for my needs and translated the jargon in terms I could understand.
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We initially ordered access points that didn’t meet our needs, this was totally our mistake. Debbie and the Utility Networks team worked closely with us, diagnosing the problem and spending a few hours on calls, ultimately providing more powerful replacements. They accepted the return of the original units even though we’d already discarded the packaging. Months later, they’re still checking in to ensure everything remains stable, without charging us for ongoing support. I can’t recommend Utility Networks highly enough
I have been working with Utility Networks for a while now and I only have positive things to say about them. The team really makes dealing with Utility Networks a pleasure. A big factor in picking partners for me is trust and with Utility Networks, I can be rest assured that the requirements I have, whether that be purchasing hardware or working with the professional services team, are delivered on time and with accuracy. Jamie has helped me grow my business by providing competitive pricing and working with me in order to win business. I know I’ve found a trusted partner.
Grandstream outdoor Access Points have provided a really good mesh system with plenty of range for our campsite and holiday cottages, we have found our guests to be hypercritical of Wifi if it shows the slightest weakness , so far no complaints.
As a Managed Service Provider, one of the most important factors in a supplier relationship is support, both pre and post purchase. Utility Networks have been our go-to supplier for Wi-Fi products for a number of years and have always excelled in both service and delivery. Their excellent product support has enabled the successful planning and delivery of many projects to our clients, and we look forward to continuing that relationship.
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From my initial contact with Utility Networks I have been impressed, they recommended equipment that has turned out to be exactly what we needed and assisted with the set up remotely. The follow up support and technical department have been very supportive and I feel confident that should any issues arise they would help us quickly and efficiently.
I have found both the Open Mesh and Plasma Cloud Wireless solutions extremely fair on price, fast service from Utility Networks and super-fast and simple in setting up a quick wireless deployment
We are a residential custom installation company based in London, and provide Wi-Fi as part of wider solutions, often supporting multiple home technologies. Plasma Cloud is working well for us and our clients, and has rapidly become our standard Wi-Fi solution for all new installations and upgrades. All the elements we like are present; white label, simple and highly informative cloud management, lifetime license, responsive support, pre-configuration off-site, fast deployment, a choice of hardware, and value for money. We aren’t aware of anything else in the marketplace which offers the same set of attributes
What makes the Plasma Cloud products great from our point of view? The quality and nature of the support offered by Utility Networks! We were tackling a project that had elements in it that we’d not dealt with before. Not only did we get the advice we needed from Utility Networks, but they even tested the equipment in our exact configuration before getting it out to us – fantastic! Oh – and yes, the products are great too!
We have been purchasing from Utility Networks for a number of years now and find an excellent range of products available, we would primarily purchase Plasma Cloud WiFI from Utility Networks – we find it an easy to use shopping experience, items are always in stock and are despatched quickly.
We reached out to Utility Networks back in 2014, being the master distributor of Open Mesh in Europe. Since then, our business together has grown, due two main reasons: always on time delivery and products being available. We would like to emphasise that whenever there was a need for support, you were always there as well. We consider Utility Networks as our most valued partner, and we are delighted that now you have expanded even more your product range, and introduced the Plasma Cloud Products. All the above is the result of the wonderful people that I have met, which are the team of Utility Networks.
Cloudlink is a Irish based IT services provider. Since 2015 we have being using Utility Networks to supply us with all of our Open Mesh and recently Plasma Cloud devices. Having a partner that allows me quick access to these products means I can quickly rollout WiFi projects for my customers. Their helpdesk is always available when I need it and their pricing fits nicely with the market I supply to especially the new Plasma Cloud range. The shopping experience is straight forward and flexible in allowing me to transfer payment direct and get shipments processed quickly.
Having been a Ubiquiti user with AC-Lite AP's for many years, replacing them with PAX5400's has been a breath of fresh air. The on-boarding process with the Plasma Cloud portal is seamless and the performance of the 5400's far exceeds expectations. It's not apples for apples, obviously, but performance is 100% consistent with the PAX5400's when paired with FTTC speeds and wasn't with the AC-Lites.
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