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Kerrera Marina Success Story

Utility Networks Bringing Connectivity to Remote Locations

Posted on - 20.11.24

About Kerrera Marina

Kerrera Marina is a full-service marina with 70 pontoon berths and 30 moorings located on the scenic island of Kerrera, off the West Coast of Scotland. In addition to offering berthing services, the marina also features a vibrant restaurant and bar, making it a hub for both boating enthusiasts and visitors.

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Challenges with the Previous Network

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The marina previously relied on an aging Wi-Fi network, which failed to deliver reliable service:

Coverage was limited, leaving many areas without connectivity. Frequent outages disrupted operations and negatively impacted customer experiences. The setup included only one indoor and two outdoor access points, supported by a single switch, which was inadequate for the marina’s needs. Additionally, the previous provider had a poor system to respond to requests either via email or phone call. When items stopped working, they were slow to help get them back up and running.

Solution Requirements

To address these challenges, Kerrera Marina required a robust network solution that could deliver:

Reliable whole-site coverage for both indoor and outdoor areas, high-speed connectivity to support marina operations and customer needs, particularly in peak season. Additionally, the ability to separate access levels securely using multiple SSIDs was key for staff and customer access. Given the lack of landline broadband options, the solution needed to rely on a powerful 4G/5G setup.

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How Did We Do?

Conducted an Ekahau predictive survey combined with Google Earth to identify optimal connectivity solutions.

Recommended tailored, reliable, and high-performance equipment suitable for the marina.

 Proposed Teltonika RUTX50 4G/ 5G router with a Mimorad External Antenna to amplify incoming signal.

 Suggested Ruckus R350 Indoor Access Point and Ruckus T350C Outdoor Access Point for robust seamless connectivity.

Plasma Cloud PS24-L 24-Port Switch was proposed for cost effective switching to meet marinas operational needs.

 Guided the Strategic placement of network devices to deliver strong signal coverage to the restaurant, office, and pontoon.

 Throughout, the solution catered for the marina's specific needs, including seamless roaming between Wi-Fi access points, multiple SSID configurations for staff and customer Wi-Fi Networks and reliable 4G/ 5G where a fixed line wasn't possible.

Testimonial

"Since the marina has resumed operations, the network has been working well, with zero dropouts. The speed is excellent, and the Teltonika dual SIM router provides a reliable backup option. The new network has solved the marina's previous issues, and they feel much more confident in this solution. The Ruckus equipment has proven to be high-quality and robust. 

From my initial contact with Utility Networks I have been impressed, they recommended equipment that has turned out to be exactly what we needed and assisted with the set up remotely. 
The follow up support and technical department have been very supportive and I feel confident that should any issues arise they would help us quickly and efficiently."

- Tim Vollum, owner Kerrera Marina

Ready to upgrade your business's connectivity like Kerrera Marina? Contact Utility Networks today!

Call us on +44 (0)1275 395 118       Email us at: sales@utilitynetworks.co.uk