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Case Study: Cloudlink for Westport Woods Hotel & Spa

Posted on - 30.10.24
Cloudlink deployment

About Cloudlink

Cloudlink is an IT service provider based on the Wild Atlantic Way in the West of Ireland. While it supports many industries, its main focus is on hospitality and tourism. Cloudlink has successfully deployed Plasma Cloud everywhere from private homes and holiday apartments to large venues like this 130-bed hotel and conference centre.

“Plasma Cloud’s features and pricing are ideal for our customers.”

Michael Morrison
Director at Cloudlink Limited

Why Plasma Cloud?

Cloudlink had previously deployed around 1,000 Open Mesh devices using CloudTrax. When Datto changed the business model, it no longer worked for their clients. They needed a quick, reliable alternative. Utility Networks recommended Plasma Cloud — and it was the perfect fit.

Plasma Cloud Logo

Initial Situation

The Westport Woods Hotel & Spa had an unmanaged Wi-Fi network with underperforming access points and limited control.

The Challenges

  • Limited bandwidth due to remote geographical location
  • Need to support large numbers of concurrent users reliably
  • Required a fully managed, centrally monitored Wi-Fi solution

The Solution

Cloudlink deployed a mix of Plasma Cloud PA300, PA300E and PA2200 cloud-managed access points to provide seamless coverage throughout the property.

Final Results

  • Fully managed and tracked cloud-controlled Wi-Fi
  • Custom SSIDs for guest and conference networks, with tiered performance
  • Fed by an 800 Mbps fibre connection for excellent capacity

“Since installing Plasma Cloud, the hotel has had 100% of their Wi-Fi issues — and poor TripAdvisor Wi-Fi comments — removed overnight.”