Over the past 2 decades our engineers have carried out a wide range of installations ranging from PC, Servers and internet connectivity through to standalone switches and full switch stacks, point-to-point wireless links and complete site wireless deployments.
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Our engineers work to a high standard and take pride in the work they
carry out at customer sites. Previous installations have included Cafes,
Bus Depots, Train Stations, Colleges Offices and residential
properties. Taking aesthetics, cost and safety in mind we can work out
the ideal way to install your solution to best fit your environment.
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We are able to manage the complete project on your behalf and ensure that they are delivered on-time and within a reasonable budget.
Support
Remote Technical Support
In most cases our engineers are able to provide support to resolve
issues without the need to attend site, usually using a VPN to access
your network or through cloud management services we can carry out
various level of diagnosis and remediation.
Engineer on-site
There are scenarios where it is simply not possible to investigate
or resolve an issue off site, in this case the engineers at Utility
Networks can attend site and get things back up and running.
Advice over the phone
Sometimes it is difficult to work out exactly what you need to fix your
wireless issues, our pre-sales team are always happy to listen to your
WiFi problems and discuss the benefits of the solutions we can supply so
that we can work out what is the best solution for your budget and
scenario.
Contract or Ad-hoc
All our
support can be offered on an Ad-hoc basis or for greater peace of mind
we also offer support contracts to provide you with a quick response and
guaranteed SLA for those important networks. These contracts can also
be provided on a 'whitelabel' basis, if you don't have the budget for a
full time Wireless engineer then why not use one of ours!
